revocation / shipping / payment / information for battery disposal - Important customer information


>>> Revocation right for consumers
>>> Payment and dispatch
>>> Terms of payment
>>> Information for battery disposal


Revocation right for consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)

Instructions for revocation

Revocation right
You have the right to revoke this contract within one month without specifying any reasons.
The revocation period is one month with effect from the day,

-  on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;

-  on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered several products within the scope of a standard order and these products are delivered separately;

- on which you or a third party nominated by you, which is not the carrier, had taken possession of the last part delivery or the last unit, provided you had ordered a product, which is delivered in several part deliveries or units;

In order to exercise your revocation right, you must inform us (eCAT GmbH, Berliner Str. 39, 15938 Golssen, Telephone number: 035452183090, E-Mail address: ecat@zaehlershop.com, [Attention please, the return address is:
eCAT GmbH, Stadtwall 13B, 15938 Golssen, Germany]) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post, fax or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.

In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.

We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.

You must return or transfer the products to us immediately and, in any case, at the latest within fourteen days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the fourteen-day deadline.

You bear the direct costs for returning the products.

You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.

Criteria for exclusion or expiry

The revocation right is not available for contracts

  • for delivery of products, which are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;
  • for delivery of products, which can spoil quickly or whose use-by date would be exceeded quickly;
  • for delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract, which however can be delivered 30 days after the conclusion of the contract at the earliest and whose current value depends on the fluctuations in the market, on which the entrepreneur has no influence;
  • for delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The revocation right expires prematurely in case of contracts

  • for delivery of sealed products, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after the delivery;
  • for delivery of products if they have been mixed inseparably with other goods after the delivery, owing to their condition;
  • for delivery of sound or video recording or computer software in a sealed package if the seal has been removed after the delivery.

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Specimen - revocation form

(If you wish to revoke the contract, please fill up this form and send it back to us.)

- To eCAT GmbH, Berliner Str. 39, 15938 Golssen, Email address: ecat@zaehlershop.com, [Attention please, the return address is: eCAT GmbH, Stadtwall 13B, 15938 Golssen, Germany]:

- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following  products (*)/
  the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date

(*) Cross out the incorrect option.
 

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Payment and dispatch

The following terms and conditions apply:

Dispatch conditions
Domestic delivery (Germany) and neighbouring countries:Deutschland (Germany), Österreich (Austria), Norge (Norway), Nederland (Netherlands), Sverige (Sweden), Suomi (Finland), United Kingdom, Danmark (Denmark), France, Belgique / België (Belgium), Suisse / Schweiz (Switzerland), Polska (Poland), Italia (Italy), Liechtenstein, Luxembourg, Slovenija (Slovenia), Slovenská republika (Slovakia), Česká republika (Czech Republic), Ísland (Iceland), Ireland, Magyarország (Hungary).

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 
We charge a flat shipping fee of 5,90 € per order.

Deliveries to foreign countries:
We charge a flat shipping fee for international deliveries:

Österreich (Austria): 13,90 €
Norge (Norway): 13,90 €
Nederland (Netherlands): 13,90 €
Sverige (Sweden): 13,90 €
Suomi (Finland): 13,90 €
Danmark (Denmark): 13,90 €
France: 13,90 €
Belgique / België (Belgium): 13,90 €
Suisse / Schweiz (Switzerland): 13,90 €
Polska (Poland): 13,90 €
Liechtenstein: 13,90 €
Luxembourg: 13,90 €
Slovenija (Slovenia): 13,90 €
Slovenská republika (Slovakia): 13,90 €
Česká republika (Czech Republic): 13,90 €
Ísland (Iceland): 13,90 €
Ireland: 13,90 €

Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 6 days, for deliveries abroad within 7 - 9 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

Accepted Payment options
Prepayment via transfer
Cash on delivery (plus COD charges 6,90 €)
Payment via PayPal
Payment via PayPal Express
Payment via PayPal Plus (credit card, direct debit, invoice)
Payment via Sofortüberweisung [immediate transfer]

Our bank account:
Holder: eCAT GmbH
Mittelbrandenburgische Sparkasse
IBAN: DE15 1605 0000 1000 7240 65
BIC: WELADED1PMB

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

 

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Information for battery disposal

In connection with the sale of batteries or with the delivery of devices that contain batteries, we are under obligation to bring the following to your attention:
As the end user, you are legally under obligation to return used batteries. You can return old batteries, which offer or have offered in our new battery assortment, free of charge to our dispatch warehouse (dispatch address). The symbols showed on the batteries have the following meaning:
The symbol of the crossed-out dustbin means that the battery may not be discarded with the household waste.
Pb = Battery contains more than 0.004 percent by mass of Lead
Cd = Battery contains more than 0.002 percent by mass of Cadmium
Hg = Battery contains more than 0.0005 percent by mass of Mercury.

Please pay attention to the above instructions.